Acceptable Use Policy (draft)

This is a working draft. It must be reviewed by a qualified lawyer before launch.

You may use the Service to send mail that recipients expect. You must not use it to:

• send unsolicited bulk or commercial email, or mail to purchased, scraped or harvested lists;
• send phishing, malware, scams, or content that impersonates another person or organisation;
• send illegal content or content that harasses, threatens or exploits others;
• evade rate limits, plan limits, suppression lists or block lists, or probe the Service for weaknesses without permission;
• register addresses for the purpose of receiving spam or abusing other services;
• misrepresent the origin of a message, including forging headers.

Required practices#

• Honour opt-outs and unsubscribe requests promptly.
• Stop sending to addresses that bounce or complain. The Service suppresses them automatically; do not work around it.
• Keep your API keys secret and rotate them if exposed.

Enforcement#

We may throttle, suspend or terminate accounts that violate this policy, with or without notice where mail abuse threatens other customers or our sending reputation. [Appeals and abuse reporting contact to be specified.]